Last updated: June 2026
This Privacy Policy explains how Radha Hospital & Fertility Centre ("we", "us", "our"), located at Pillar C, 1484, Yousufguda Main Rd, Hyderabad, Telangana 500073, collects, uses, shares and protects your personal data when you use this website. We are committed to handling your data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act).
Information we collect
We collect only the information you choose to give us, primarily through our enquiry form:
- Your name, phone number and (optionally) email address
- The subject and content of your message or enquiry
Please do not share sensitive medical details through the website form. Detailed medical information is discussed privately during your consultation.
We also collect limited, non-identifying technical and usage data (such as pages visited) through analytics tools to understand and improve how the site is used.
How we use your information
- To respond to your enquiry and arrange a consultation or call-back
- To provide information about our services that you have requested
- To maintain, secure and improve our website
We process your data on the basis of the consent you provide when you submit the form.
Sharing your information
We do not sell your personal data. We share data only with trusted service providers that help us operate the website and respond to enquiries — for example, our website hosting provider, our form-delivery service, and Google (for the embedded map and analytics). These providers process data on our behalf under their own terms.
Data retention
We keep enquiry data only for as long as needed to respond to you and for our legitimate record-keeping, after which it is deleted or anonymised. [Retention period to be confirmed with the clinic.]
Your rights
Under the DPDP Act, you may:
- Request access to the personal data we hold about you
- Request correction or updating of your data
- Request erasure of your data
- Withdraw your consent at any time
- Raise a grievance about how your data is handled
Cookies & analytics
This site may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
Grievance Officer
For any questions or to exercise your rights, contact our Grievance Officer:
- Email: radhahospital1991@gmail.com
- Phone: +91 89770 23211
- Address: Pillar C, 1484, Yousufguda Main Rd, Hyderabad, Telangana 500073
[Grievance Officer name to be confirmed with the clinic.]
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.